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VICIdial Softswitch Hosting & Installation | Laykatel

VICIdial Softswitch Hosting

The widely-deployed open source predictive dialer built on Asterisk.

Call Center

What Is VICIdial?

VICIdial is one of the most widely deployed open source contact center platforms, built on top of Asterisk. Its maturity and large community make it a dependable base for outbound, inbound and blended call center operations at any scale.

Key Features

VICIdial Feature Highlights

Predictive & Preview Dialing

Multiple dialing modes tuned to campaign type and compliance needs.

Call Recording & QA

Built-in recording with searchable archives for quality review.

Large Community Support

Mature open source project with broad documentation and plugins.

Scalable Architecture

Runs from small teams to multi-server, thousand-seat deployments.

Hosting Packages

Dedicated Server Pricing for Your Softswitch

Every plan includes 24x7 monitoring and a 99.999% network uptime SLA. Pick a tier based on your expected concurrent call volume — we handle installation and configuration on top.

$49/mo

2 Core Dedicated Server

Intel® Xeon E3-1270 v3 2.40 GHz

  • • 4 GB RAM
  • • 250 GB SCSI Hard Drive
  • • 100 Mbps Port
  • • 5,000 GB Bandwidth
$99/mo

4 Core Dedicated Server

Intel® Xeon E5-2620 v3 2.50 GHz

  • • 8 GB RAM
  • • 350 GB SCSI Hard Drive
  • • 100 Mbps Port
  • • 10 TB Bandwidth
$129/mo

8 Core Dedicated Server

Intel® Xeon E5-2630 v3 2.60 GHz

  • • 16 GB RAM
  • • 500 GB SCSI Hard Drive
  • • 100 Mbps Port
  • • 20 TB Bandwidth
$149/mo

8 Core Dedicated Server

Intel® Xeon E5-2630 v3 2.60 GHz

  • • 16 GB RAM
  • • 500 GB SCSI Hard Drive
  • • 1 Gbps Port
  • • 50 TB Bandwidth
$179/mo

12 Core Dedicated Server

Intel® Xeon E5-2620 v3 2.50 GHz

  • • 32 GB RAM
  • • 500 GB SCSI Hard Drive
  • • 1 Gbps Port
  • • 50 TB Bandwidth
$380/mo

16 Core Dedicated Server

Intel® Xeon E5-2630 v3

  • • 64 GB RAM
  • • 500 GB SCSI Hard Drive
  • • 100 Mbps Port
  • • 20 TB Bandwidth
Order Installation on This Package

What's Included With VICIdial Hosting

Installation & Configuration

Full setup on your chosen dedicated server tier, ready to route traffic.

24/7 NOC Monitoring

Continuous uptime and performance monitoring on top of the platform itself.

Migration Support

Help moving existing accounts, rates and routes from your current setup.

FAQ

VICIdial Hosting FAQ

Is VICIdial suitable for large call centers?

Yes, it scales from small teams to thousand-seat, multi-server deployments.

Is call recording included?

Yes, with searchable archives for quality review.

What dialing modes are supported?

Predictive, preview and other modes tuned to campaign and compliance needs.

How mature is community support?

Very — VICIdial has one of the largest open source contact center communities available.

Not Sure Which Platform Fits Your Traffic?

We install and host all 16 softswitch platforms — tell us your concurrent call volume and traffic type, and we'll recommend the right fit for VICIdial or an alternative.